Current Collaboration Opportunities

AI in Customer Interactions and Service


We’re advancing AI-powered customer service solutions and seeking partnerships to:
  • Analyze call center data to improve service quality
  • Conduct field experiments with voice- and chatbots
  • Enhance AI models with customer interaction data

Multimodal Data for Management Decisions


We’re exploring how diverse data types can enhance decision-making processes. Examples include:
  • Analyze social media campaigns with text and images
  • Optimize marketing with integrated product data
  • Enhance audits using visual and communication data

While we have our areas of expertise, we’re equally excited about the innovative ideas our partners bring to the table. If you have a unique AI application in mind that could revolutionize management practices, we want to hear about it. Our goal is to collaborate on cutting-edge projects that push the boundaries of AI in business, regardless of the specific domain.

Why Collaborate With Us?

  • Access ETH Zurich’s world-class AI expertise and resources
  • Gain actionable insights to drive innovation and value in your organization
  • Stay ahead of the curve in AI applications for business
  • Contribute to groundbreaking research with real-world impact

How to Get Involved

  • Share Data: Provide relevant datasets for our research, particularly in multimodal or customer interaction areas
  • Host Field Tests: Allow us to conduct experiments with AI-powered chatbots and voice bots in your organization
  • Co-create Solutions: Develop tailored AI applications with our team
  • Sponsor Research: Fund projects aligned with your business interests and AI innovation goals

Contact

Picture of Sebastian Tillmanns

PD Dr. Sebastian Tillmanns

Head Center for AI Value

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